Shipping & Returns
What are shipping fees for?
Shipping fees are calculated when you add an item to your basket. These costs represent a participation to costs of preparing, packaging and shipping of your order. The amount depends on the weight and volume of the package, the shipping method and destination.
You can also pick up your order at our showroom in Paris (75014), France, without any charge.
Please note that delivery time is in addition to our preparation time, that is usually from 1 to 2 working days, knowing that most of our creations – especially luminaires – are made to order.
Delivery by International Colissimo shipping service, with tracking :
- to the address of your choice, or – for some European countries – to a Pick Up Location
- usual delivery time of 2 days for France, within 3 to 10 days for overseas territories and abroad.
For the pick up of your order at our showroom in Paris: we will contact you as soon as your order is available to arrange an appointment. Usually your order is ready within 5 working days as from payment.
You can return your order - at your cost, except in case of error on our part - within 15 days of receipt of the products for a refund, replacement, or exchange by simple mail request at .
Any product returned must be sent in its original packaging and condition.
For more information please refer to our Terms and Conditions.